|Job Title||General workers|
|Functions||Maintenance Transport and General workers|
|Job Type Classification||Permanent|
|Location – Country||South Africa|
Job Description At RCL FOODS
We see & do things differently, we think bigger, work smarter, and collectively as a team to achieve our ambition to provide more food to more people, more often!
We at RCL FOODS are in search for a workers to join our organization. The role will be based in South Africa all provinces and report to the Distribution Manager.
Duties & Responsibilities
- Managing logistics systems daily.
- Ensure that daily de-briefs are done per driver per route.
- Supervised distribution KPI’S and do the relevant investigations daily. Ensure that Route Rides be done once a quarter and analyse the findings.
- Co-coordinating and ensure 100% attendance for Salesman-Driver and Van Assistant training. Investigate and compile action plans to counter poor KPI performance.
- Handling customer complaints and queries.
- Building and maintaining sound relationships with key stakeholders in the industry.
- Ensure sound administrative practices prevail.
Ensure daily route plans deliver optimal productivity and service levels:
Deliver daily route plans to DC’s within specified time lines and ensure route plans are aligned.
Review all special requests on orders, build in to temporary master data and make decisions about feasibility.
Compile and share next day’s final schedules including special requests, startup times, KPI achievement, potential high-risk routes, fleet required as well as any hired requirements.
To achieve optimal utilization of the dedicated secondary fleet:
Review available fleet against next day orders, understand current fleet requirements (prioritize before hired fleet) and engage and agree any hired fleet requirements before planning commencement and communicate to depot.
Conduct monthly analysis of fleet utilizations at each site to ensure they are acceptable.
Daily monitoring of plan vs actual performance and calibrate scheduling system to ensure continuous improvement:
Daily engagement with expeditors and DC trackers to gain insight into prior day issues experienced.
Review of all previous day routes comparing plan vs actual and categorize variances into master data, ad hoc, once off and analyses buckets.
Conduct root cause analysis on issues, build intelligence into Routing and Scheduling system to avoid repetition.
To manage daily expediting activities for a selected number of transport hubs:
Regular review of current day load execution, engage expeditors on tracking system.
Ensure all customer delay communication has taken place, monitor expeditor delay communication tracker against actual tracking system delays.
Ensure that expeditors maintain frequency of daily update reports to DC leadership teams:
Coordinate daily debrief sessions with DC de-briefers and expeditors, ensure that action items identified are closed out daily.
Monitor daily back door engagements between customer receiving departments and expeditors.
To lead a team of expeditors in accordance with our people way:
Ensure regular one one’s with expeditors, 360 degree feedback, personal development plans and annual performance management reviews are conducted.
Ensure compliance to all relevant substantive agreements and basic conditions of employment.
Continuously develop subordinates on the 70:20:10 principle.
Generate reports on plan vs actual performance.
Compile month end reports based on planning specific metrics and monthly efficiencies to DC.
Monthly feedback on performance against financial objectives and savings commitments.
Ensure all operational KPI’s are achieved to drive budget spend compliance:
Secondary Fleet Utilization percentages, profitability of routes, customer hit rates, route Schedule Adherence, Customer Service levels achieved.
Maintain all planning related master data:
Champion the new customer onboarding process.
Monitor quality of master data inputs through constant analysis and submit reports to Optimization Manager.
Conduct volume and activity smoothing exercises and present findings to Optimization manager Regular TAT (Turn around Time) analysis done.
Participation in any process improvement projects that may be allocated from time to time.
Minimum Requirements Qualification and Experience
- Grade 12
- Code 10 driver’s license and PDP.
- Knowledge and Skills Requirement Ability to work independently.
- Handle customer queries professionally Computer literate with skills in Excel and Word Strong leadership skills Computer literate Organized and systems orientated